FAQ

I bought a NFT on Gomint, but I don't see it in my Xact Wallet, why?
Here is the process on buying on Gomint currently: Login, by sending a little amount of hbar with a memo given by Gomint (this memo changes over time) ...
Tue, 5 Oct, 2021 at 9:37 AM
I am not able to see my videos/3D/AR NFTs on iOS, why?
Currently, video/3D/AR NFTs player is not supported on iOS. Apple seems not so NFT friendly these days alas. We really hope they will change their minds soo...
Fri, 26 Nov, 2021 at 1:04 PM
Create a Giveaway with Xact Zapp
1/ you have to import account holding the NFTs you are willing to giveaway to Xact Wallet (on iOS or Android) 2/ Go to https://zapp.xact.ac/ and scan th...
Sat, 23 Oct, 2021 at 8:26 PM
How to mint a NFT with Xact Wallet?
Go to our web tool with a computer/tablet. https://web.wallet.xact.ac/ Connect your Xact Wallet mobile App by flashing the QR Code. Once connected, go to...
Sat, 23 Oct, 2021 at 8:18 PM
I receive the error "your account does not exist or has been removed" while trying to import my account
This error mainly means "wrong credentials". Be sure there is no line breaks/spaces in your account id and/or your private key. Your priva...
Fri, 26 Nov, 2021 at 1:09 PM
How to transfer a NFT?
Go to our web tool with a computer/tablet. https://web.wallet.xact.ac/ Connect your Xact Wallet mobile App by flashing the QR Code. Once connect...
Fri, 26 Nov, 2021 at 1:05 PM
FAQ about Xact Connect SDK v1
What happened? Recently, some comments appeared and we decided to inform our users and to be transparent to address the concerns. Even if the private key...
Thu, 23 Dec, 2021 at 3:22 AM
How to get support?
Note that creating tickets is deprecated on this center. We encourage users needing support to send an email to contact@xact.ac including as much informatio...
Tue, 22 Feb, 2022 at 1:10 AM